Got Questions?

How long have you been in business?
Since February, 2001

Where are you located?
We are located at 66 Substation Road, Canton, NC 28716.

Do you have examples of some web sites you've built?
Yes, please see our portfolio of recent sites.

How long do you host my web site?
Our agreement ensures your site is hosted as long as you want, with the option of continuing quarterly.  The first quarter's maintenance fee is paid at sign-up.  Nearing the end of the quarter, we will invoice you for the upcoming quarter.  This will continue as long as you wish to keep your site up.

Where do you host my web site?
We have dedicated server space with GoDaddy.com, the Net's largest and most reliable domain and web hosting company.

I can't afford to pay for the development of my site in two payments. Can I have more time to pay?
We can work with you in a way that will surprise you.

Can I make updates to my site myself?
Yes and no. If you choose a blog site, we will assign you a simple control panel and train you on how to make updates.  Unlimited pages can be created. You just log in and start publishing news, content, press releases, sales promotions, or whatever else you desire. If you have ever typed something in Microsoft Word (or other simple word processor), using the WYSIWYG editor will be a piece of cake. And, your content is instantly published to your site!  The blog solution, however, is limited in allowing you to update much of the structure of the site (links, design, etc.)

If you have an HTML editor, you can update your site any time you want.  But, you need to know how to operate such program.  Microsoft Frontpage, Microsoft Expression Web, and Macromedia Dreamweaver are several you can use.
 

Can you help with the marketing of my web site?
Absolutely. we know what it takes to get your web site listed in Google, Yahoo, MSN, and other top search engines. We are search engine optimization gurus whom understand keyword optimization, linking, and other important elements of setting your web site up for success. Of course, there are additional things that can be done to market your site: Google Adword Program, Google Sitemap, news releases, and linking processes are three of the more important ones.  Many of our plans come with free search engine optimization and include free generation of a Google sitemap for your web site (hot item!)

Do you develop e-commerce web site?
Certainly. we understand internet commerce (or electronic commerce) and how to set up shopping carts. We can develop your product pages, set up a payment processing solution, and have you selling in no time. Understand, however that a professional ecommerce web site takes time and money to develop. If you are looking for a basic web site with a few "buy now" buttons . . . we can do that at minimal costs, using the ever popular PayPal system. If you are looking for a professionally developed, interactive, database-driven ecommerce solution offering hundreds (or thousands) of products, then we can do that too.

I want a web site for my company and will need the ability to add a monthly press release and newsletter to my site myself. Can I do that?
Sure. If you've ever used Microsoft Word, Wordperfect, or similar word processing program, then you will be at home with the WYSIWYG editor we provide. Just log in, add a title, enter your content, and click "Publish".  Note that this system doesn't permit you to make changes to the design template.  You can add only content articles and pages.

What does it cost to add additional pages to my web site?
If you are talking about extra pages for your blog web site, there is no additional charge since you can add unlimited pages using a control panel.  If you want additional pages for your business web site, we charge a flat rate of $129 for each additional page over any of the plans offered.

What's the difference between a "Blog" and a "Web Site"?

A blog is simply a site that permits you to add articles, news, images, and other content through the admin control panel.  You can only add content - not change the design or layout of the site (unless you understand PHP programming). 

A web site is a fully functional home page with other pages linking throughout.  You choose a design template and we develop the template to your standard . . . adding content, images, logo, etc.  Unless you have and understand an HTML editor like Microsoft Expression Web, or Dreamweaver, you won't be doing any updates yourself.  You will simply send in updates, changes, and other content via email or regular postal mail, and your personal site developer will update your site.

Web Site Questions

What entails a web site?

A live web site consists of a domain name, hosting, and an actual site.

How many pages do I need for my web site?

That depends on what you are trying to accomplish.  The best way to determine the number of pages you will need is by visiting your competitor's websites and taking note of their links and pages.

Do I own the web site?

Absolutely.  You are entered as the Registrant on the contact section when registering your domain.  Additionally, you can request and receive a copy of your site at any time.

Domain Questions

What is a domain name and which one should I choose?

A domain name is the name of your site.  It should reflect your business name, where possible. 

I already own my domain name. Is this ok?
Sure. we'll be able to set your web site up with no problems.

Hosting Questions

Where is my site hosted?

GoDaddy.com

Can it be hosted on a server of my choosing?

Sure.  But, we highly recommend GoDaddy.com.

Maintenance/Site Updates

What amount of updates can be made to the site?

You receive unlimited updates and changes to your site as long as you are a customer of RegisterDomainLive.com.

What is not considered a regular update or change?

Changes to the design template itself.  Anything else is pretty much free.

How do I make updates and changes to my site?

Simply send them to admin@registerdomainlive.com, or the email address of your personal web developer and explain which page(s) and changes you want made.

Logo Design

I need a logo.  Can you develop one for me?

Absolutely.  All plans except "Basic" include a free logo design.  Otherwise, we charge $299 for logo design.

Webmail

What is Webmail?
Webmail is an email account that comes with your domain name. It is personalized (you@yoursite.com) and comes with plenty of easy-to-use features. You can have a number of free webmail accounts with the Bronze Plan - more for the others. Use one for sales (sales@yoursite.com), information (info@yoursite.com) or whatever else you desire.  Webmail accounts are included in all plans.

How do I get my Webmail emails to arrive in my Outlook Express or Blackberry in-box?

Here are links to the tutorials you need to make this happen:

I need additional Webmail space.  How can I upgrade?

While we give you generous space in your webmail account, you may need additional space.  Go here.

Can my webmail accounts forward to another email account?

Sure!  Just let us know which webmail account you want to send copies to.

-----------------------------------------------------------------------------------------

Didn't find your answer here?  Contact us today!